We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Replacement Policy
Our team makes their best effort to keep our product’s images, description and title as clear as possible. So we request you to carefully go through our product before placing an order. Making a purchase indicates you’ve agreed to all our terms and policies.
Eligibility For Exchange/Replacement
- Exchange should be requested within 7 Days of delivering the product. Email us at info@k2q.in
- The product should be in intact condition (As it was delivered to you).
- The product should not be used.
- The protective film and tags should not be removed.
- Order ID or Invoice should be available.
- Exchange will only be eligible if the product received in reverse pickup clears our quality check process.
- In case the desired product is not in stock or the customer does not want to exchange then he/she will be issued 100% shopping amount.
Note: If the product is received in Damaged Condition, kindly raise the concern within 24 hours of receiving the product at info@k2q.in
Team Ultimate Gadget Store (k2q.in)
