Shipping Policy

At K2Q.in, we are committed to delivering your orders quickly, safely, and securely. Every order is carefully packed to ensure that your products reach you in excellent condition.

Order Processing

All prepaid orders are usually processed and shipped within 1 business day after successful payment confirmation.
Cash on Delivery (COD) orders, where available, are dispatched only after order verification.
Orders placed on Sundays or public holidays will be processed on the next working day.
Orders received before our daily processing cut-off time may be dispatched on the same business day, subject to product availability.

Delivery Timeline

Estimated delivery times after dispatch are:

Metro Cities: 5–8 Business Days
Other Cities & Towns: 7–10 Business Days
Remote & Rural Locations: 8–12 Business Days

Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, government restrictions, or other unforeseen circumstances.

Shipping Charges

Free Shipping is available on eligible prepaid orders across India.
Shipping charges, if applicable, will be clearly displayed during checkout before payment.
Additional charges may apply for Cash on Delivery (COD) orders or special delivery locations.

Order Tracking

Once your order has been shipped, you will receive:

Order confirmation email
Shipping confirmation
Tracking ID / AWB Number
Courier partner details

You can track your shipment using the tracking information provided.

Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If the delivery is unsuccessful due to an incorrect address, incorrect contact details, or the recipient being unavailable, the shipment may be returned to our warehouse. Re-shipping charges, if any, will be borne by the customer.